We are not in the business of sharing our own ideas, or impressing the patron with how much we have memorized. Our job is to find information for the patron in our sources. (This includes referrals and "non-book" sources, too.
Even if you are sure you know the answer, LOOK IT UP! Long, long experience has shown us that we run a very great risk of giving out inaccurate answers if we don't verify the information.
"Knowing the answer" first certainly helps you find it in the library resources, but you yourself are considered the expert in finding information in reference sources.
Go to Cite sources.
Back to Searching behaviors and giving information.
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