| Workshop or seminar | How I reflect this competency in my work. | Validation | Date |
| Attend "Serving Your Customer/Community Workshop," Spring 1998. | Wrote news release (attached) for local newspapers, advertising a library storytelling event. Worked with the Printer and 4-H to develop a poster to publicize event (see attached). | Attendance record attached for round robin "Serving Your Customer/Community" in Grand Rapids. | 10/30/01 |
| Supervisor's or Reader's Suggestions for improving or completing competency | Second Validation | Date | |
| Roxanne Reed | 10/30/01
| Signature of Participant
| Date
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| Rebecca Patton | 10/31/01
| Signature of Supervisor
| Date
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