| Workshop or seminar | How I reflect this competency in my work. | Validation | Date |
| Attend "Serving Your Customer/Community Workshop," Spring 1998. | Attendance record attached for round robin "Serving Your Customer/Community" in Grand Rapids. | 9/10/01 | |
| Supervisor's or Reader's Suggestions for improving or completing competency | Second Validation | Date | |
| _________________________ | ________ |
| Signature of Participant | Date |
| _________________________ | ________ |
| Signature of Supervisor | Date |